Terms of service
Effective Date: 29 May 2025
Welcome to The Cultured Whey. By accessing or using our website (https://theculturedwhey.com), you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Overview
This website is operated by The Cultured Whey. Throughout the site, the terms “we,” “us,” and “our” refer to The Cultured Whey. By using our site and/or purchasing something from us, you agree to be bound by these Terms, including any additional terms and policies referenced herein.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorized purpose.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
3. Accuracy of Information
We strive to ensure all information on this site is accurate, complete, and current. However, we are not responsible if any information made available on this site is not accurate, complete, or current. All content is provided for general information only and should not be relied upon as the sole basis for making decisions.
4. Modifications to the Service and Prices
Product prices are subject to change without notice. We reserve the right to modify or discontinue the service (or any part thereof) at any time without notice.
5. Products or Services
Certain products may be available exclusively online through the website. We have made every effort to display as accurately as possible the images and descriptions of our products. We cannot guarantee that your monitor’s display of any color will be accurate.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions and pricing are subject to change at any time without notice, at our sole discretion.
6. Billing and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person or per order. In the event that we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
7. Third-Party Links
Certain content, products, and services available via our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials and shall not have any liability or responsibility for them.
8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
9. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors or inaccuracies that may relate to product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct any errors and to change or update information if any information in the service is inaccurate at any time without prior notice.
10. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Our products are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.
In no case shall The Cultured Whey be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of any of the service or any products procured using the service.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa.
12. Contact Information
Questions about the Terms of Service should be sent to us at:
The Cultured Whey
Oaklands Farm
Schaapdrift Road
Off the N3 Highway
Van Reenen, 3372
South Africa
📞 +27 (0) 79 529 2314
📧 hello@theculturedwhey.com